Privacy Policy

1. Information We Collect

To provide accurate price quotes, confirm bookings, and dispatch vehicles smoothly, we gather the following information:

• Personal Details: Full name, phone number, and email address collected via contact or inquiry forms.
• Travel Information: Travel dates, pick-up and drop-off points, destination route, and selected car model (e.g., Innova Crysta, Ertiga, Swift Dzire).
• Identity Verification: Driver's license copy and Government ID (required exclusively for self-drive vehicle bookings for safety and regulatory compliance).
• Technical Log Data: Basic device parameters, browser details, and anonymous usage patterns collected via cookies.

2. How We Use Your Information

We process your information solely for practical business and operational needs, such as:

• Processing taxi and self-drive vehicle reservations promptly.
• Arranging doorstep car deliveries at locations such as SVP Airport or Kalupur Railway Station.
• Sending trip updates, driver contact details, and transparent billing invoices.
• Maintaining vehicle safety standards and complying with local road transport regulations.

3. Data Protection & Sharing

We operate on a strict privacy model. We do not sell, rent, or trade your personal information to third-party marketing brokers.

Information is shared only under specific necessary circumstances:

• Assigned Chauffeurs: Your pickup location and mobile number are shared with your designated driver for seamless coordination.
• Legal Obligations: Information may be disclosed to government or law enforcement agencies if required under Indian law.

4. Data Security Standards

We apply administrative and technical safety measures to prevent unauthorized access, loss, or alteration of your personal data. All internal driver and booking dispatch records are handled confidentially.

5. External Links & Services

Our website includes quick action buttons (such as direct WhatsApp booking links). Please note that third-party platforms have their own privacy policies, and we do not assume responsibility for their independent data practices.

6. Your Data Rights

You have the right to request access to your stored information, correct any inaccuracies, or request the deletion of your personal records from our active reservation systems.