Disclaimer
Last updated: 7 October 2026
This Disclaimer applies to the information published on https://vihantourandtravels.com/ by Vihan Tour and Travels, operated by Savanbhai Patel, Proprietor.
This Disclaimer should be read together with our Terms and Conditions and Privacy Policy.
Website Information
Vihan Tour and Travels provides information on this website about our cab and taxi services, available vehicle options, routes, booking methods and related travel information.
We make reasonable efforts to keep the information on our website accurate and up to date. However, vehicle availability, fares, routes, travel conditions, service details and promotional offers may change.
Customers should confirm the important details of their journey with our booking team before completing a booking.
If you notice information on our website that appears incorrect or outdated, please contact us so that we can review and correct it where appropriate.
Nothing in this Disclaimer is intended to excuse misleading information or remove responsibilities that apply to us under applicable law.
Fares, Prices and Quotations
Any fare, per-kilometre rate, starting price or other price displayed on our website is intended to provide general booking information unless expressly confirmed as a final quotation for your specific journey.
Your actual fare may depend on factors including:
- Pickup and drop locations
- Route and distance
- Vehicle selected
- Travel date and pickup time
- One-way, local or round-trip requirements
- Trip duration
- Passenger and luggage requirements
- Toll, parking or other applicable charges
- Driver allowance or night charges where applicable
- Other booking-specific requirements agreed with you
Before confirming your booking, please check the total quoted fare, applicable taxes, inclusions, exclusions and any additional charges with our booking team.
A price displayed on the website does not by itself create a confirmed booking or guarantee that the same price will apply to every enquiry.
Once the fare and relevant booking terms have been expressly agreed for a confirmed booking, a later change to general website pricing will not by itself change the agreed booking price.
Discounts and Promotional Offers
Any discount or promotional offer displayed on our website is subject to its stated eligibility requirements, booking conditions and availability.
A promotional percentage or offer should not be understood as automatically applying to every booking.
For example, where an advance or earlier-booking discount is offered, eligibility may depend on when and how the booking is made.
The applicable offer and final payable fare should be confirmed by our booking team before you complete your booking.
Submitting an enquiry, clicking a promotional button or sending a WhatsApp message does not by itself guarantee eligibility for a discount.
Vehicles and Availability
Vehicle photographs and descriptions on our website are provided to help customers understand the vehicle or vehicle category available for booking.
We currently provide vehicle options that may include models such as Innova Crysta, Innova Hycross and Maruti Suzuki Ertiga, subject to availability.
Unless specifically confirmed as part of your booking, a photograph does not guarantee a particular:
- Registration number
- Vehicle colour
- Model year
- Interior design
- Seating configuration
- Fuel type
- Transmission type
- Individual vehicle
Customers should tell us their passenger count, luggage requirements and any important travel requirements before confirming a vehicle.
Where appropriate, we may fulfil a journey using an available vehicle operated by us or a suitable partner operator, subject to the confirmed booking arrangement.
Booking Confirmation
Submitting an enquiry through our website, calling us or sending a WhatsApp message does not by itself reserve or confirm a vehicle.
We first need to review your trip details, check vehicle availability and communicate the applicable fare and booking information.
A booking should only be treated as confirmed after the booking details have been accepted and confirmation has been provided by Vihan Tour and Travels through the agreed communication method, including WhatsApp where applicable.
Customers should check the confirmed pickup location, destination, date, time, vehicle and fare before travelling.
Travel Times, Routes and Distances
Any travel time, distance, route or destination information displayed or communicated before a journey is an estimate or general planning guide unless expressly agreed otherwise.
Actual journey conditions may be affected by circumstances such as:
- Traffic congestion
- Weather
- Accidents
- Roadworks
- Road closures
- Diversions
- Local restrictions
- Events or processions
- Checkpoints
- Other circumstances outside reasonable control
Customers travelling to an airport, railway station, appointment or other time-sensitive destination should allow sufficient additional travel time.
Please tell our booking team your required arrival time when arranging a time-sensitive journey.
General travel estimates should not be treated as a guarantee that every journey will take exactly the stated amount of time.
Airport and Railway Transfers
Customers booking airport or railway station transfers should provide accurate flight or train details and sufficient pickup information.
Flight delays, train delays, traffic conditions, terminal arrangements and other circumstances may affect pickup or arrival times.
Customers should contact us if their travel schedule changes after a booking has been confirmed.
Any waiting charges or other charges that may apply should be confirmed as part of the booking terms.
Passenger and Luggage Requirements
Customers are responsible for providing reasonably accurate information about the number of passengers and the amount or type of luggage being carried.
The suitability of a vehicle depends on the actual passenger and luggage requirements.
Where the information supplied at booking is materially different from the actual requirement, the selected vehicle may not be suitable and an alternative may be required subject to availability and any applicable fare adjustment.
Third-Party Services and Links
Our website may contain links to or integrations with third-party services including WhatsApp and Google Maps.
Third-party websites, applications and services operate under their own terms, availability conditions and privacy practices.
We do not control independent third-party websites or applications and cannot guarantee their continuous availability or the accuracy of information supplied independently by them.
However, this does not remove our responsibility for information that we publish ourselves or for cab services that we have agreed to provide.
External Destination Information
Any information on our website about destinations, attractions, travel routes or local places is provided for general travel-planning purposes.
Opening hours, entry fees, road access, local restrictions and destination conditions can change independently of Vihan Tour and Travels.
Customers should verify important destination-specific information directly with the relevant authority, venue or official source where necessary.
Customer Responsibility
Customers should review the main booking details before confirmation, including:
- Pickup and drop locations
- Travel date
- Pickup time
- Selected vehicle
- Passenger count
- Luggage requirements
- Quoted fare
- Included and excluded charges
- Contact details
Please tell us promptly if any confirmed journey information needs to be changed.
Changes after confirmation may be subject to vehicle availability, revised fares or other booking conditions.
Consumer Rights and Liability
Nothing in this Disclaimer is intended to:
- Exclude liability that cannot legally be excluded
- Exclude responsibility for fraud or fraudulent misrepresentation
- Exclude responsibility for negligence where liability applies under law
- Limit statutory consumer rights
- Remove obligations that we have expressly accepted as part of a confirmed booking
Our booking-specific responsibilities and customer obligations are further explained in our Terms and Conditions and the booking details agreed with the customer.
Changes to Website Information
We may update fares, service information, vehicle information, routes, offers or other website content when our services or operating conditions change.
Updates to general website information do not retrospectively change the terms of a booking that has already been expressly confirmed, unless a change is agreed with the customer or is required by applicable law.
Contact Us
For website corrections, fare enquiries, booking questions or questions about this Disclaimer, contact:
Vihan Tour and Travels
Proprietor: Savanbhai Patel
Email: Savan5578@gmail.com
Phone: +91 98250 83863
Website: https://vihantourandtravels.com/
Office:
Shree Khodiyar Kathiyavadi Hotel,
Opposite Shagun 108, SP Ring Road,
Zundal, Ahmedabad, Gujarat – 382421, India.
